SHIPPING POLICY
DELIVERY
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out.
The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days
PACKAGE LOST IN MAIL
All of Dolstore’s shipping methods have tracking, although the accuracy may differ for some carriers.
If it’s past the estimated delivery date and you still haven’t received your order, the package might be lost in transit.
NB! For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
We work with an on-demand order fulfillment company with facilities worldwide!
More info: Shipping
WE SHIP FROM
All of Dolstore’s shipping methods have tracking, although the accuracy may differ for some carriers.
If it’s past the estimated delivery date and you still haven’t received your order, the package might be lost in transit.
NB! For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
We work with an on-demand order fulfillment company with facilities worldwide!
More info: Shipping
SHIPPING RATES
We calculate live rates in real-time based on the size and weight of the shipment.
We have two options:
- Express ( fast shipping)
- Standard
Keep in mind that all carriers require phone numbers for Express delivery.
ORDER TRACKING
You’ll receive a tracking link via email after your order ships out.
If you have any questions about your tracking or shipment, don’t hesitate to contact us using our contact form or orders@dolstore.co