SHIPPING POLICY

DELIVERY

Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out.
The shipping time depends on your location, but can be estimated as follows:


● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days

PACKAGE LOST IN MAIL

All of Dolstore’s shipping methods have tracking, although the accuracy may differ for some carriers.
If it’s past the estimated delivery date and you still haven’t received your order, the package might be lost in transit.

NB! For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

We work with an on-demand order fulfillment company with facilities worldwide!
More info: Shipping

WE SHIP FROM

All of Dolstore’s shipping methods have tracking, although the accuracy may differ for some carriers.
If it’s past the estimated delivery date and you still haven’t received your order, the package might be lost in transit.

NB! For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

We work with an on-demand order fulfillment company with facilities worldwide!
More info: Shipping

SHIPPING RATES

We calculate live rates in real-time based on the size and weight of the shipment.
We have two options:

  • Express ( fast shipping)
  • Standard

Keep in mind that all carriers require phone numbers for Express delivery.

We choose the most suitable carrier for your shipment, considering the selected shipping method and destination. You’ll know which carrier service delivers your shipment in the order confirmation email.

ORDER TRACKING

You’ll receive a tracking link via email after your order ships out. 

If you have any questions about your tracking or shipment, don’t hesitate to contact us using our contact form or orders@dolstore.co